Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by Mediacore Inc. or its subsidiaries or affiliated companies.

If you do not understand and agree to this Privacy Policy, please do not use the Mediacore Website or the Services and do not register to be a member of Mediacore.If you have any questions or concerns regarding this Privacy Policy, please let us know by contacting us at privacy@mediacore.com. Do not use the Services until these questions and concerns have been answered to your satisfaction.

1. Information we collect and how we use it

1.1 We may collect the following types of information:

(i) Information you provide – When you sign up for a MediaCore Account, we ask you for personal information. We may combine the information you submit under your account with information from other third parties to provide you with a better experience and to improve the quality of our services. Any personal information or video content that you voluntarily disclose online (e.g., video comments, your profile page) may be collected and used by others.

(ii) Cookies – When you visit the MediaCore Website or access any MediaCore Services, we may send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search.

(iii) Log information – When you access MediaCore Services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.

(iv) User communications – When you send email or other communications to MediaCore, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.

(v) Third Party Applications – MediaCore may make available third party applications, such as plugins or extensions, through its services. The information collected by MediaCore when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

(vi) Usage – When you use MediaCore, we may record information about your usage of the site, such as the channels, groups and favorites you subscribe to, which other users you communicate with, the videos you watch, the frequency and size of data transfers, and information you display about yourself as well as information you click on in MediaCore (including UI elements, settings). If you are logged in, we may associate that information with your MediaCore Account.

(vii) Other sites – This Privacy Policy applies to MediaCore Services only. We do not exercise control over the sites displayed as search results, sites that include MediaCore applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

1.2 In addition to the above, we may use the information we collect to: (i) provide, maintain, protect, improve our services (including advertising services), develop new services, and to process any flagging activity or other communication you send to us ; (ii) protect the rights or property of MediaCore or our users. If we use this information in a manner different than the purpose for which it was collected, then we will notify you prior to such use.

1.3 MediaCore processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your own country.

1.4 We do not use your email address or other personal information to send commercial or marketing messages without your consent. We may use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major MediaCore changes or for customer service purposes).

1.5 We use Cookies, web beacons, and log file information to: (a) store information so that you will not have to re-enter it during your visit or the next time you visit the MediaCore Website; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in promotions, sweepstakes, and contests.

2. Information sharing

2.1 MediaCore only shares personal information with other companies or individuals outside of MediaCore in the following limited circumstances:

(i) We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

(ii) We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

(iii) We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of MediaCore, its users, or the public as required or permitted by law.

2.2 If MediaCore becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

3. Information security

3.1 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

3.2 We restrict access to personal information to MediaCore employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

3.3 Although we work hard to protect personal information that we collect and store, no program is one hundred percent secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. If you become aware of a security issue, please email us at security@mediacore.com. We will work with you to address any problems.

4. Accessing and updating personal information

4.1 When you use MediaCore Services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

4.2 We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

5. Enforcement

5.1 MediaCore regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is MediaCore’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between MediaCore and an individual.

6. Changes to this Privacy Policy

6.1 Please note that this Privacy Policy may change from time to time.

6.2 We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

Last modified: Monday, April 11, 2011